Unlock your own account and/or restore password – myAccount

If your account is locked, then it is possible to unlock this by yourself. Please follow the following steps:

Unlock

1. Open Internet Explorer and go to: http://www.maastrichtuniversity.nl/myaccount.

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2. Select “Account Information”. Please fill in your Username, Password and Captcha and then click “Logon”.

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3. Enter the Captcha en please click “Unlock”.

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4. Enter again the Password and Captcha, then click “Logon”.

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5. Your account is unlocked.

Restore password

This only works if you have in the past preconfigured a alternative e-mail address. If you can’t reset the password, please contact lo-fhs.

1. Open Internet Explorer and go to: http://www.maastrichtuniversity.nl/myaccount.

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2. Select “Forgot Password”. Please fill in your Username and Captcha and then click “Continue”.

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3. Please login to the e-mail address you have entered as an alternative e-mail address and check if you have an e-mail from ICTS. Please click the link in the e-mail to restore your password and fill in the forms.

4. Your password is now changed/restored.